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Frequently Asked Questions

How do I create my first invoice?

After signing up, go to the Invoices section and click 'Create Invoice'. Select a customer, add products, and fill in the required details. Click 'Generate Invoice' to create your GST-compliant invoice.

How do I generate IRN for my invoice?

IRN (Invoice Reference Number) is automatically generated when you create an invoice through our platform. The invoice is validated and registered with the Invoice Registration Portal (IRP) to get the IRN.

Can I export my invoices?

Yes, you can export invoices in PDF format. Click on any invoice and use the 'Download PDF' button. You can also print invoices directly from the platform.

How do I add customers?

Go to the Customers section and click 'Add Customer'. Fill in the customer details including name, GSTIN, address, and other required information. You can also bulk upload customers using Excel.

Is my data secure?

Yes, we use bank-level encryption and security measures to protect your data. All invoice data is stored securely and backed up regularly. Please review our Privacy Policy for more details.

Can I use eInvoice for free?

Yes, eInvoice offers a free plan with essential features for small businesses. You can create invoices, manage customers and products, and use our free calculator tools.

Still need help?

Can't find what you're looking for? Contact our support team and we'll get back to you as soon as possible.

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support@einvoice.co.in

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