Privacy Policy
Last updated: January 2025
1. Introduction
eInvoice ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
2. Information We Collect
2.1 Personal Information
We collect information that you provide directly to us, including:
- Name and contact information (email, phone number)
- Business information (company name, GSTIN, address)
- Account credentials (username, password)
- Payment information (processed securely through third-party providers)
2.2 Invoice Data
We store invoice data that you create using our Service, including:
- Customer information
- Product details
- Invoice amounts and tax information
- Transaction history
2.3 Usage Information
We automatically collect certain information when you use our Service:
- Device information (IP address, browser type)
- Usage patterns and preferences
- Log files and analytics data
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments and questions
- Monitor and analyze usage patterns
- Detect, prevent, and address technical issues
4. Data Security
We implement appropriate technical and organizational security measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security audits and updates
- Access controls and authentication
- Secure data storage with regular backups
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist us in operating our Service (under strict confidentiality agreements)
- When required by law or to protect our rights
- With your explicit consent
- In connection with a business transfer or merger
6. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Rectify inaccurate or incomplete data
- Request deletion of your personal data
- Object to processing of your personal data
- Data portability (receive your data in a structured format)
- Withdraw consent at any time
7. Data Retention
We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
8. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
9. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us through our Support page.